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Internship - Customer Experience Specialist with Italian - 2024

04 ottobre 2023
Honeywell
Urbino

Join a team recognized for leadership' innovation and diversity As a Customer Experience Intern at Honeywell' in Katowice' Poland' you will be responsible for Order to Cash process' ensure performance standards are met and maintained to achieve the business objectives and reach a high customer satisfaction index. Supporting customers from various countries across Europe will give you a chance to use your language capabilities on day-to-day basis. This is a hybrid role' 3 + 2 days model. With over 125 years of proven building solutions' Honeywell is building ecosystems that put the occupant at the center and fostering environments of efficiency' productivity' and collaboration. Honeywell customers have saved $6B in Energy &, Operational Savings since 1979 and we have completed approximately 6'000 guaranteed efficiency projects for our customers. Transform the way buildings operate to be safer' more productive and more energy conscious. Start date: January 2024 Key requirements - Handle entry level customer related issues and concerns - Record all customer interactions into a CRM Database - Process standard orders &, Maintain order accuracy - Process changes and enhancements to orders - Maintain complete customer records of all direct customers returns' orders' credits' and requests Key skills and qualifications - Currently being enrolled as a student - Business fluent in written and spoken English + Italian - Previous work experience' especially in Customer Support within an international context' is a valuable advantage - Familiarity with CRM/SAP systems is a beneficial skill - Knowledge of MS office skills Our offer - Hybrid working ' 8-month full-time contract' start day: January 2024 - Comprehensive training and development for your success - Benefits including medical care' life insurance' and more - Access to in-house and external learning platforms for continuous development We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race' religion' color'...

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