We supply the sustainable and innovative paints and coatings that our customers' communities - and the environment - are increasingly relying on. Our world class portfolio of brands - including Dulux' International' Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and have set our sights on becoming the global industry leader. It's what you'd expect from a pioneering paints company that's committed to science-based targets and is taking genuine action to address globally relevant challenges and protect future generations. For more information please visit www.akzonobel.com. 2023 Akzo Nobel N.V. All rights reserved. Yacht Customer Service Representative Italian Speaking Competitive salary and benefits package Felling' Gateshead NE10 0JY Immediate Start Available If you have experience in a client-facing role and are a native Italian or can speak Italian like a native' this is an exciting opportunity to join a world expert in making coatings. Operating in over 150 countries' AkzoNobel is home to well-known brands and has been awarded Top Employer status in the UK &, Europe. We are now recruiting a Customer Service Representative to support our Yacht Coatings business by providing outstanding client service for our many customers. Customer Service Representative - The Role - Acts as first-level contact with customers to efficiently manage order receipts and prioritize work to meet strict deadlines - Process orders using our SAP system in line with our On Time and In Full-service level agreements. - First-level contact to answer customer queries' provide additional supporting documentation' and resolve issues - Managing and resolving customer complaints - Housekeeping and organization. - Producing customer backorder reports on a weekly basis and backorder control - Manage invoicing &, and credit control procedures. - Build product/customer knowledge to find additional product solutions for customer needs. - Transfer orders through to third-party warehouse...
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