Wallbox is a global company' dedicated to changing the way the world uses energy. We do this by creating smart charging systems that combine innovative technology with outstanding design and manage the communication between vehicle' grid' building' and charger. Founded in 2015' with headquarters in Barcelona and selling already in over 80+ countries' our mission is to facilitate the adoption of electric vehicles today to make more sustainable use of energy tomorrow. Our talent has no borders - we welcome over 700 Wallboxers from over 45 nationalities in Europe' Asia' and the Americas! We're now the first Spanish unicorn listed on the New York Stock Exchange and have been recently named amongst LinkedIn's top 3 Spanish startups. In day-to-day life' you will see our core values shining through our Wallboxers. The passion and dedication towards our mission will hit you the moment you walk through our doors - and there's no feeling like it. Our journey is not plain sailing - it requires proactive' flexible and top performing individuals who are committed to the world of sustainable mobility. But one thing is for sure - it's going to be a fun ride! The question is: are you ready to change the world with us? The role In Wallbox' Customer Service is one of our most valued departments' being the face of Wallbox by providing assistance to our customers' and working with Wallboxers externally and internally. You will join an international team and become part of an innovative and forward thinking company. If Customer Service is one of your passions' and you are looking for an opportunity to grow in this field in a start-up environment' this position is for you! Schedule In Customer Service' we work rotating between three shifts: - 08:00am - 17:00pm - 9:00am - 18:00pm - 11:00am- 20:00pm You will - Solve customer cases and issues via info requests' phone calls and emails - Become an expert in using our ERP system - Manage after sales with customers: repairs' maintenance etc. - Dispatch non-solved issues to L2 support &, E...