Overview Customer Service Representative with ItalianHerbalife Nutrition GBSC KrakowAbout the role: This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets. You will respond timely and effectively to our Clients and Distributors queries via all channels of communication and assure proper data maintenance. You will support technical and ad hoc project roll-outs' including requirements gathering and user acceptance testing. You will be an Ambassador of Herbalife Brand in line with corporate values and EMEA goals to assure the brand image is maintained. In this role you will: - Deliver of the highest levels of the Member experience where customer centricity is the key focus' - Pay attention to activities which support Business growth/ development ' - Be the first line response in supporting Member needs' effectively handling all interactions and providing positive outcome in every instance for the Member' - Adherence to Service/ Business Targets: key to the success of the position' - Maintenance a Member records' - Be an Ambassador for Herbalife Brand in line with corporate values and EMEA goals to assure the Brand &, image is maintained. Our Requirements: - An outgoing and positive attitude' - A strong desire to making a positive contribution to the team' internal customers and Members' - High ability to coach' educate &, positively influence Members' - Fast learning with experience in change management' - Self-motivation and great organizational skills' - Outstanding verbal and written communication skills' - Excellent interpersonal skills' - Fluent in Italian' - Very good command of English' - PC literacy is essential' - Ability to work independently and as part of a team' - Experience in a customer service role is a big plus' - Any additional European language is a big advantage. We offer: - Extra hours off - wellness hours 15h per year - Extra 2 days or 16h for charity and volunteering activities - Hybrid work - 3 days in the...