Overview We are a technology company that aims to help people return home safely from their worksites by building smart safety systems. We have a hyper focused safety culture that puts our customers and our employee safety first. As a company' we aim for stable and sustained business growth and this strategy has supported our growth. We hire carefully to ensure our growth strategy as well as culture fit and value each hire tremendously. We hugely value learning and continuous improvement and believe strongly in furthering the careers of all our employees. We recognize that our careers can take us in different directions' and we value retention by recognizing and even encouraging this diverse career growth. Being a global organization' we are well positioned to have varied opportunities within the organization to support growth in different directions. Our compensation and benefits packages are competitive. MSA is an organization that respects boundaries' encourages people to unplug and recharge' and prioritizes the well-being of everyone on the team' all while sustaining reasonable growth and remaining committed to our meaningful mission. Responsibilities Handling Presales Process / Process all types of customer orders: - Handling incoming calls' inquiries' requests - Develop integrated product solution referring to customer specific requests - Create quotations - Advice Customers regarding order delivery status' products' marketing materials etc. - Solution for product requests - Entering transactions and processes - Handling outbound calls to customers to clarify order requirements when necessary - Quotation tracking - Contract review - Preparing the tender/project documentation - Answering order related questions - Gate Keepers Handle order management process: - Providing Customers with the information regarding delivery times - Order Acknowledgment - Support the pricing process' where required - Responsibility for accuracy of customer master data - Order status - Preparation for invoice readiness - Efficient...